Why Isn’t My Android Phone Connected to Wi-Fi?

How to reconnect your Android device when it loses its Wi-Fi connection.

Who likes it when their Wi-Fi connection suddenly conks out? No one, that’s who. Not only is your Netflix-and-chill disrupted, but continuing to watch (or work or Snap) means eating into your data. And that data is precious.

If you find yourself with Wi-Fi issues, the first step to diagnosing the problem is ensuring you’re actually disconnected and the problem isn’t coming from inside the app (or somewhere else).

  1. Open Settings > Connections > Wi-Fi. If you see a connection name at the top of the screen with the word Connected under it, you’re connected. You can also look for the Wi-Fi signal icon at the top right of your screen. If it’s solid gray, you’re connected.
  2. If you don’t see a network with the word Connected or you can’t find the Wi-Fi signal icon, tap a network to connect to it.
  3. You may need to enter a password, depending on the network’s security settings. But if all goes well you’ll see Connected under the network name and the Wi-Fi signal icon at the top of your screen.

Forget the Network and Reconnect

But let’s say things don’t go well and you’re still not connected to your Wi-Fi network of choice. Sometimes your phone will say you’re connected but something is disrupting it. You can try telling your phone to forget the network, then try reconnecting it.

  1. Tap Settings > Connections > Wi-Fi.
  2. Tap the network name in question.
  3. Tap Forget.
  4. You’ll be disconnected, and the network will go back into the list of other networks within range of your phone.
  5. Locate it, then tap it to reconnect.

Don’t worry: This won’t erase any of your data. It just clears out any information associated with that Wi-Fi network, like VPN/APN settings and passwords, so make sure you remember how to sign in.

Restart Your Phone

If forgetting the network doesn’t do it and you’re still not connected, or able to connect, to Wi-Fi, you can try restarting your phone. This can fix most issues that pop up.

  1. Press and hold the Power button until you see the options to Power off, Restart, and Emergency mode.
  2. Tap either Power off or Restart.
  3. If you chose Power off, wait 30 seconds then hold the Power button again to turn the phone back on. If you chose Restart, your phone will automatically power back on.

Restart Your Router

If you’re at home and you’re still having trouble, you likely have an issue with your network. And that means restarting your Wi-Fi router or, possibly, your modem.

To restart your router, unplug it for 30 seconds then reconnect the power source. It will flash through a bunch of lights before restarting, and your network will disappear for a few moments. But once it has come back online, you’ll be able to find the network again.

Solving modem issues can be a little trickier, so if nothing up to now has worked you’ll need to contact your internet provider and ask them to run a diagnostic on your internet connection and check for service disruptions in your community.

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