What You Should Do If You Lose Your iPhone

Don't panic. These easy-to-follow steps can help.


Find My iPhone lets you lock and locate your device if it ever goes missing. Best case scenario: you get your phone back. Either way, your personal information is safe.

Make Sure Find My iPhone is Enabled

We recommend keeping Find My iPhone and Send Last Location enabled all the time. Even if your phone is turned off or your battery dies, you can still access your phone’s last location.

  1. Tap Settings > [your name] > iCloud > Find My iPhone.
  2. Make sure you have Find My iPhone and Send Last Location enabled.

Two Ways to Access Find My iPhone

  • Sign in to iCloud.com and click Find iPhone.
  • Open the Find iPhone app on another Apple device and sign in with your Apple ID.

Locate Your Device

Find My iPhone shows your device’s location on a map.

  1. Sign in to Find My iPhone on a different device.
  2. Tap the device you want to locate. Its last known location will appear on the map.
  3. Tap Notify When Found to receive an email when your phone comes back online.

Play a Sound

No need to take the cushions off the couch. Tap Play Sound  to make your phone vibrate and play an alarm for two minutes.

Turn On Lost Mode

Lost Mode  locks your phone and disables notifications and Apple Pay. You can also display a custom message on the Lock screen, so if someone finds your device, they’ll know how to contact you.

Erase Your Phone

Erase Phone  deletes everything from your phone and resets it to factory settings. Only do this if you know you can’t get it back. Then, file a claim to get a new phone.

Losing your phone is stressful, but these steps should help you find it again—or at least protect your privacy.

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